How long does it take to process my order?

We usually process the orders within 24/48 hours of purchase (Monday - Friday).

How long does it take to receive my order?

Delivery time for Europe usually takes 5-12 business days (All possible options are displayed on the checkout page).For Greece is approximately 2-4 business days.We do not ship outside of Europe.

What are my shipping options?

European deliveries are shipping either with Geniki Courier or UPS and DHL,for Greece we use Geniki Courier.All deliveries are based on the weight of the package.

How much will shipping cost me?

Shipping costs vary depending on the size(volumetric weight), weight and destination. You can check your shipping charges by adding items to your shopping cart and proceeding to the checkout page. You will not be charged until you enter payment information and submit your order.*Shipments to United Kingdom,Switzerland,Norway and Iceland may subject to additional customs charges.*

When will I know if my order has been shipped?

We will send you an email notification, with a tracking number of the shipment. If you don't receive a notification, please let us know.

Can I cancel my order?

If you wish to cancel your order, kindly initiate a ticket request through your profile page immediately after placing the order. Ensure to include your order number in the ticket. However, please understand that we may not be able to guarantee cancellation before the order is shipped out. If you have any further queries or need assistance, please don't hesitate to contact us. We're here to assist you..